Skip to main content

* Remember

– GPEX will never send you a direct message.

– GPEX will never ask you for your Secret Recovery Phrase.

– If someone does, they’re probably trying to scam you.

If you have any questions or problems with GPEX CLIP contact via email address below:

When submitting a issue, it will help us if you explain fully and clearly what has happened to you. The types of details that our agents will ask for include the following: 

  • Description of what you were doing right before the error occurred (If relevant);
  • Are you able to repeat the error? 
  • What are the steps to reproduce the error?
  • The networks, blockchains, and Dapps you used
  • Any tokens or smart contracts involved
  • State logs
  • GPEX version (Click or tap on the identicon in the upper right hand corner > Settings > About)
  • Browser version / Mobile phone model
  • Operating system and version